POSITION DESCRIPTION

Position Purpose

Tool Repair Mechanics are responsible for the day-to-day operation and maintenance of equipment in the tool rental department. Providing outstanding service to customers by having available equipment that is reliable and properly maintained is the key responsibility of this position. Tool Repair Mechanics must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary. This position also involves forecasting and ordering parts for repair, using a computer to process transactions, training Tool Rental Associates on how to turn and service tools properly, maintenance duties (e.g., keeping work area clean and organized)

Major Tasks, Responsibilities and Key Accountabilities

· Performing preventive maintenance on tools

· Diagnosing problems with tools and making necessary repairs

· Keeping work area clean and organized

· Forecasting and maintaining an adequate inventory of parts for repair

· Using information from manuals, vendors, etc., to help diagnose problems and restore equipment

· Turning returned tools by cleaning, inspecting, and preparing tools for rental by other customers

· Training Tool Rental Sales Associates on turning, operation, and minor repair of new and existing tools

Enviromental Job Requirements

· Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface

· The warehouse environment can be dusty and noisy

· Doors are frequently open, causing drafts and interior temperature changes

· Floors around work area may become slippery during wet weather conditions

· May have to handle merchandise and work with tools with sharp edges

· Passing forklifts emit gas fumes

· Tools, supplies, and related merchandise may contain hazardous materials

ESSENTIAL SKILLS

Minimum Qualifications

· Must be eighteen years of age or older

· Must pass the Drug Test

· Must pass the Background Check

· Must pass pre-employment tests if applicable
Education Required- The knowledge, skills and abilities typically acquired throughout the completion of a high school diploma and/or GED.
Years of Relevant Work Experience- 2
Certificates/Licenses
Physical Job Requirements

· Walking and Standing: Requires moving around the store to assist Customers

· Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items: Requires the ability to lift and move bulky and heavy items without assistance

· Responding to public address system announcements: Requires listening for customer service calls, personal pages and general information
announcements

· Identifying and reading reports, tickets and UPC labels: Requires recognizing, identifying and using merchandise and necessary reports

· Climbing Ladders; Requires being able to climb a ladder, up to the height of 12 - 16 feet, in order to obtain or stock merchandise

Preferred Qualifications

· Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals.

· Ability to write routine reports and correspondence.

· Ability to speak effectively before groups of customer or employees of organizations.

· Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

· Ability to compute rate, ratio, percent, and to draw and interpret bar graphs.